I have a capability to remotely connect to your computer using the Teamviewer service (image shown above). This is helpful when minor fixes are needed that may prevent you bringing your PC to me to work on.
I will guide you through the connection process. In general, you click on the image or supplied links on this page to start the process to allow me to access and control your PC remotely. The link will download a file "TeamviewerQS_en.exe". You will need to run this program; it will not install any programs on your computer.
This is a secure process. Each connection requires a code and password you will provide to me in order to make the connection. You will be able to see the actions taking place.
Will's Computer Support, LLC